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Privacy Notice

Effective Date: 10th January 2023
Last Updated: 14th February 2025

WaterMeetSky Company Limited ("WaterMeetSky," "we," "us," or "our"), registered in Ghana with registration number CS024210223 and located at #25 Nyanyo Street, Adenta, Ghana, is committed to protecting the privacy of your personal information. This Privacy Notice explains how we collect, use, and share your personal information when you visit our website at https://wms.africa (the "Site") or use our services.

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Notice. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We may collect the following types of personal information:

  • Information you provide directly: This includes information you provide when you create an account, contact us, or request our services, such as your name, email address, phone number, and company information.
  • Information we collect automatically: When you visit our Site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, and pages visited. We may use cookies, web beacons, and other tracking technologies to collect this information.
  • Payment Information: If you use our services that require payment, we may collect payment information, such as your credit card details or Mobile Money information. We use secure payment processors to handle these transactions and do not store your payment information on our servers.
  • Marketing Information: With your consent, we may collect information about your interests and preferences to send you marketing communications about our services.

How We Use Your Information

We may use your personal information for the following purposes:

  • Providing and improving our services: We use your information to provide the services you requested, process payments, communicate with you about your account or our services, and improve the functionality and user experience of our Site.
  • Marketing: With your consent, we may use your information to send you marketing communications about our services, promotions, and other offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
  • Legal compliance: We may use your information to comply with applicable laws and regulations.
  • Analytics: We may use your information to analyze how our Site is used and to improve our marketing efforts.

How We Share Your Information

We may share your personal information with the following third parties:

  • Service providers: We may share your information with third-party service providers who assist us with providing our services, such as payment processors, marketing agencies, and IT support providers. We ensure that these service providers are contractually obligated to protect your privacy.
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

  • The right to access, correct, or delete your personal information.
  • The right to withdraw consent for data processing where applicable.
  • The right to object to processing based on legitimate interests.
  • The right to request data portability.
  • The right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us at info@wms.africa.

Children's Privacy

Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website with an updated "Effective Date." Your continued use of our services constitutes acceptance of the updated Privacy Notice.

Contact Information

If you have any questions about this Privacy Notice, please contact us:

WaterMeetSky Company Limited

Thank you for trusting WaterMeetSky with your personal data.